COMMON QUESTIONS
Choose with clarity.
Are these products one combined application?
Case Files Professional, ATLAS, FFLTrack, VISTA, and BailBondOS have separate workflows. Case Files Mobile is an included Android add-on to PI management. MediaPro and TranscriptPro are separately licensed desktop companions, with standalone use and discounted pricing for Case Files Professional customers.
Which product is for investigative agencies?
Case Files Professional supports private investigation, insurance and SIU, legal, and corporate assignments. ATLAS focuses on law enforcement agency records and operations.
Can we use our own server?
Yes, compatible self-hosted deployments are available. Discuss requirements and responsibilities for updates, backups, and recovery. Hosted arrangements can also be discussed.
How can we see a product in action?
Request a walkthrough and tell us which product interests you, your team size, and the workflow you need to support.